About LUVIA ERP
A comprehensive retail management solution designed to streamline your business operations, from inventory to sales, all in one powerful platform.
Comprehensive Modules
Everything you need to manage your retail business efficiently
Sales & Billing
Fast checkout with barcode scanning, multi-payment options, automated invoicing, and loyalty integration.
- •Barcode scanning
- •Multi-payment support
- •Automated invoicing
- •Discounts & promotions
Inventory Management
Real-time stock updates, low-stock alerts, batch/expiry management, and warehouse integration.
- •Real-time stock tracking
- •Auto-replenishment alerts
- •Batch & expiry management
- •Stock valuation
Multi-Branch Management
Centralized control for all stores with branch-specific pricing, inter-branch transfers, and consolidated reporting.
- •Centralized dashboard
- •Branch-specific rules
- •Inter-branch transfers
- •Consolidated reporting
Reporting & Analytics
Comprehensive insights with sales trends, profit & loss statements, customer analytics, and real-time KPIs.
- •Sales & revenue trends
- •P&L statements
- •Customer insights
- •Interactive dashboards
Supplier & Procurement
Manage supplier relationships, purchase orders, GRN, and monitor supplier performance.
- •Supplier database
- •Purchase orders & GRN
- •Performance monitoring
- •Cost analysis
Product Management
Organize products with categories, variations, barcode generation, and performance tracking.
- •Product categorization
- •Variations support
- •Barcode generation
- •Sales performance tracking
Returns & Exchange
Streamlined returns process with receipt-based refunds, exchanges, and real-time stock adjustments.
- •Receipt-based returns
- •Exchange management
- •Return analytics
- •Real-time adjustments
User & Role Management
Secure access control with role-based permissions, audit logs, and centralized employee management.
- •Role-based access
- •Secure authentication
- •Activity tracking
- •Employee management
Distribution & Logistics
Manage stock transfers, delivery notes, approval workflows, and track distribution performance.
- •Stock transfer workflows
- •Delivery challenge notes
- •Approval management
- •Performance tracking
CRM & Customer Handling
Build customer relationships with loyalty programs, purchase history, and targeted marketing.
- •Loyalty programs
- •Purchase history
- •Customer segmentation
- •Targeted offers
Online Store Integration
Seamlessly sync your offline ERP with online eCommerce stores for unified management.
- •Unified stock management
- •Order synchronization
- •Customer data sync
- •Multi-channel support
Email & SMS Integration
Automated notifications for invoices, promotions, orders, and customer alerts.
- •Digital invoices
- •Promotional campaigns
- •Order notifications
- •SMS alerts
Smart Business Decisions with AI
Leverage cutting-edge artificial intelligence to automate, predict, and optimize your retail operations.
AI Chatbot Assistant
24/7 intelligent customer support and internal query resolution powered by advanced AI.
- •Instant customer query responses
- •Order status and tracking updates
- •Product recommendations
- •Multi-language support
Smart Stock Predictions
AI-driven demand forecasting to optimize inventory levels and reduce stockouts.
- •Seasonal demand analysis
- •Automated reorder suggestions
- •Trend-based forecasting
- •Waste reduction insights
Sales Analytics AI
Predictive analytics to identify sales patterns and growth opportunities.
- •Revenue prediction models
- •Customer behavior analysis
- •Product performance insights
- •Pricing optimization
Fraud Detection
Real-time AI monitoring to detect and prevent fraudulent transactions.
- •Anomaly detection
- •Transaction pattern analysis
- •Risk scoring
- •Automated alerts
Smart Pricing Engine
Dynamic pricing recommendations based on market trends and competition.
- •Competitor price tracking
- •Margin optimization
- •Promotional pricing
- •Demand-based adjustments
Automated Reporting
AI-generated insights and reports delivered automatically to your inbox.
- •Natural language summaries
- •Anomaly highlighting
- •Actionable recommendations
- •Scheduled report delivery
Frequently Asked Questions
Everything you need to know about LUVIA ERP. Can't find what you're looking for? Contact our support team.